PrestaShop 1.7.4–1.7.8, 8.0–8.2, 9.0–9.2 compatible

Login as Customer for PrestaShop

5.0 61 Google reviews of PrestaHU

The employee sees the shop through the customer’s eyes, without the customer’s password.

€49.99

One-time fee • 12 months of updates and support

See how it looks
  • No customer password
  • No external account
  • Support in English
One click and the employee is in the customer account, with a bar in the shop showing it.

What it does

See the shop through the customer’s eyes, without the customer’s password.

One-click sign-in

The sign-in starts from the Overview, the customer page or the order page. A one-time link valid for one minute opens the customer account in a new tab while the employee stays in the back office. The module neither uses nor changes the customer’s password.

A bar on every shop page

While the employee is in the customer account, a bar at the top of the shop shows the employee, the customer and the time limit. The Back to the back office button ends the sign-in, and it also ends on its own after the set time without activity.

Blocked actions

During the sign-in the customer’s e-mail address, password, account, newsletter subscription and consents cannot be changed. In read-only mode nothing can be saved and no order can be placed.

Customer permission and notice

You can require the customer to allow the sign-in in their account, and send the customer an e-mail with the employee’s name, the time and the reason. Accounts in the groups you tick, business customers for example, cannot be entered.

Every sign-in on record

The list shows the time, the employee, the customer, the reason, the duration and the number of orders placed during the sign-in, and exports to CSV. An order placed during the sign-in gets a private message with the employee’s name.

Rights per profile

A SuperAdmin can always sign in; other profiles get the right on the Permissions page. With several shops an employee can only enter the shops they have access to. The sign-in starts with the customer’s last cart or an empty one.

The actual interface

This is the module from the inside

Good to know

What you need

Upload the module ZIP in the Module Manager; the menu item appears under Customers. No external account is needed; a scheduled task running every 15 minutes removes expired links and old sign-ins.

  • PrestaShop: 1.7.4 to 9
  • PHP: 7.1 to 8.5
  • Interface: English, Hungarian, Romanian
  • Multistore: employees enter only the shops they have access to
  • Retention: sign-ins kept 30 to 3650 days, 365 by default
  • Export: the list of sign-ins to CSV

Why it is good for you

Faster help, traceable access

  • See what the customer seesCart, addresses, orders and the customer’s prices are one click away, no guessing on the phone.
  • The password stays theirsNo asking for a password and no temporary password, nothing left behind in the account.
  • Every sign-in traceableThe list shows who was in the account, when, why, for how long, and whether an order was placed.
  • Account data protectedE-mail address, password and consents cannot be changed during the sign-in.

Technical details

Compatibility and version

Compatibility
PrestaShop 1.7.4–1.7.8, 8.0–8.2, 9.0–9.2
Version
1.0.0

Versions

What changed in each version?

v1.0.02026-11-08

  • Sign in to a customer account from the back office with a one-time link, without the customer’s password
  • Start from the Overview, the customer page or the order page
  • A bar in the shop with the employee’s name, the time limit and a Back to the back office button
  • Blocked actions: e-mail, password, account, newsletter, consents; read-only mode
  • Customer permission, notice e-mail to the customer, excluded groups, rights per profile
  • Every sign-in listed with reason, duration and orders, with CSV export

PrestaHU reviews on Google

Google 5.0 61 Google reviews All reviews on Google
  • tomica blagojević 10 months ago

    I bought a PrestaShop module from PrestaHU and I’m very satisfied. The module works perfectly, and the owner Levente quickly resolved all my questions with great support. Highly recommended!

  • Ivonig Corfmat 2 years ago

    Levente/presta.hu has been very helpful and quick to reply to any question or issue we may have had in order to install and configure the plugins.

    We got 2 plugins from presta.hu and both are doing their tasks just fine.

  • Marcos Ametller 1 year ago

    The module with SimplePay worked and was a lower price than the recommended by OTP. And the service from Levente has been spotless. I recommend

  • András Bajomi 2 years ago

    Levente is a real Prestashop guru, with all the skills & knowledge to solve our PS issues quickly and efficiently.

  • Wiki W 3 years ago

    Great modules for Prestashop and excellent support from Levi!
    All recommendations for this developer!

Frequently asked questions

Questions before buying

Does the employee see or change the customer’s password?
No. The sign-in starts with a one-time link valid for one minute; the module neither uses nor changes the customer’s password.
Who can sign in to customer accounts?
A SuperAdmin always; another profile when it has the edit right on the Login as Customer menu item on the Permissions page. Nobody can enter accounts in the excluded groups, and you can require the customer’s permission first.
Can the employee place an order for the customer?
Yes, when read-only mode is off. The order gets a private message with the employee’s name and also appears in the list of sign-ins.
Does the customer know someone signed in?
When the notice is on, the customer receives an e-mail with the employee’s name, the time and the reason, in the customer’s language. When permission is required, the customer decides in the account whether staff may sign in.
Does it work with several shops?
Yes. An employee can only enter the shops they have access to, and the list of sign-ins gets a Shop column.
Which PrestaShop versions does it support?
PrestaShop 1.7.4 to 9, PHP 7.1 to 8.5.
What happens when the module is uninstalled?
The back office buttons and the bar in the shop disappear and no sign-in can start. The list of sign-ins and the settings stay in the database and are back after a reinstall.

Help

Where to get help

All modules

Browse our other PrestaShop modules.

Built to work together

Our modules are designed to run side by side in the same shop.

Frequent updates

Fixes and improvements arrive continuously, in frequent new versions.

Live support

Direct help during install and configuration.

100%

Scroll or double-click: zoom · Drag: move · ESC: close

Login as Customer for PrestaShop: the customer account without the password €49.99
My modules