Dynamic form builder
Configure name, address, order-ref fields from BO. New field, reorder, required toggle — no code.
Cart
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PrestaShop 1.7, 8, 9 compatible
Turn the mandatory online withdrawal into a calm workflow.
Online withdrawal module
Compliant
withdrawal
withdrawal
A mandatory declaration tool with customer history and admin-side case management.
A walkthrough of the module in action
What EU law requires
Since 19 June 2026, EU consumer law (Directive (EU) 2023/2673) requires webshops selling to consumers to offer an online withdrawal function. This module ships the full pipeline: customer form, double-opt-in email, customer-account history and back-office case management.
Client feedback
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tomica blagojević 9 months ago
I bought a PrestaShop module from PrestaHU and I’m very satisfied. The module works perfectly, and the owner Levente quickly resolved all my questions with great support. Highly recommended!
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András Bajomi 2 years ago
Levente is a real Prestashop guru, with all the skills & knowledge to solve our PS issues quickly and efficiently.
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Wiki W 3 years ago
Great modules for Prestashop and excellent support from Levi!
All recommendations for this developer! -
Martin Kuchár egy éve
The developer, Levente, was very helpful when integrating the module into my PrestaShop store. Communication was smooth, and his approach was professional and proactive. I am completely satisfied – I warmly recommend PrestaHU!
Translated
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Marcos Ametller a year ago
The module with SimplePay worked and was a lower price than the recommended by OTP. And the service from Levente has been spotless. I recommend
Features
What an EU webshop actually needs.
Email confirmation
Every submission triggers an automatic confirmation email. Provable and documented.
Admin case management
All requests in one list: file number, customer, status, received. Open, handle, close.
Customer history
The customer sees their submissions in their own account. Fewer support questions.
Audit-grade logging
Every status change and customer action logged — solid for consumer-protection audits.
Multilang foundation
Hungarian and English content on install. Add more languages via PrestaShop language system.
Real UI
How it looks on PrestaShop 9
All settings in one place
Track every request
Customer form (front office)
Technical details
Plain and clear
Provides the online withdrawal function required by EU consumer law (Directive (EU) 2023/2673). The form fields and texts are editable for each shop language, so they follow the wording of your own country.
Business benefits
Why pick this
Versions
What changed in each version?
- Internal improvements
- Customer e-mails are sent in the customer's language
- The PDF declaration uses the customer's language
- English fallback for other languages
- Multilanguage support
- The order reference is used in e-mails and in the PDF instead of the order ID
- First public release
- Dynamic withdrawal form builder
- Hungarian and English language base
- Admin case handling and e-mail confirmation
Support
Where to find help if you get stuck
All modules
Browse our other PrestaShop modules.
Built to work together
Our modules are designed to run side by side in the same shop.
Frequent updates
Fixes and improvements arrive continuously, in frequent new versions.
Live support
Direct help during install and configuration.
